A minimum of 24 hours must be given for all cancellations/ re-schedules. If a cancellation/ re-schedule is made with less than 24 hours notice, the client will be charged full price (at my discretion). “No-shows” will be asked to pay full price for the missed appointment, prior to re-booking. A $15 fee is applied for all returned checks.
Clients will attend their sessions in clean attire and have a clean body. Clients with inadequate hygiene will be asked to reschedule.
If the client is sick the day of the appointment, they must call to cancel the session as soon as possible. Coming in for a session while sick puts both the client and myself (the therapist) at risk! If the client arrives to the session with symptoms of contagious sickness (cold, flu, COVID-19, etc.), they will not be treated and the session will need to be rescheduled. Clients suffering from health issues that will not benefit, or may worsen, from massage will not be treated. Instead, a referral to an appropriate medical professional will be made.
My job is to provide you with a relaxation or therapeutic massage. Massage therapists do not provide medical diagnosis or treat disease or tissue damage. Massage is not a substitute or replacement for appropriate medical treatment. Please list any and all present and past health conditions on the Intake/Confidential Case History form provided. If massage is contraindicated (not recommended/unsafe) for your condition, you will be referred to a medical doctor.
Professional therapist/client boundaries are to be practiced at all times. I reserve the right to end a session any time, for any reason. This includes if boundaries are not observed. As a Certified Massage Therapist, my job is to provide professional therapeutic and relaxation techniques, within my scope of practice. No sexual or erotic solicitations or behavior will be tolerated at any time. Such behavior will result in the immediate termination of the session, full payment due, and the event will be immediately reported to the authorities (i.e. police will be called).